Privacy Policy

Privacy Policy – Chi Lam Pictures
Last updated: 16.12.2025
Chi Lam Pictures is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Who We Are
Chi Lam Pictures is a Birmingham-based creative studio specialising in videography, photography, and digital content creation.
If you have any questions about this policy, you can contact us at:
Email: info@chilampictures.co.uk

What Information We Collect
We may collect and process the following information:

• Your name, email address, phone number, or business details if you contact us

• Information you provide via contact forms, email enquiries, or bookings

• Basic technical data such as IP address, browser type, and pages visited (via cookies or analytics tools)

We do not knowingly collect sensitive personal data.

How We Use Your Information
We use your information to:

• Respond to enquiries and provide our services

• Communicate about projects, bookings, or updates

• Improve our website and user experience

• Meet legal or accounting obligations where required

We will never sell your data to third parties.

Cookies
Our website may use cookies to improve functionality and analyse website traffic. You can control or disable cookies through your browser settings at any time.

Sharing Your Data
We only share your data when necessary, such as:

• With trusted service providers (e.g. website hosting or analytics services)

• When legally required to do so

All third parties are required to respect the security of your data.

How We Store Your Data
We take reasonable steps to protect your personal information and store it securely. Data is only kept for as long as necessary for the purposes outlined in this policy.

Your Rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.